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Hi there,
We hope that you have been enjoying your experience on DigitalOcean! We want to give you advanced notice that following your invoice on May 1, any unused credit (promotional credit, SLA credit, etc.) added to your account more than one year ago will expire. Below is a list of credit(s) on your account that are set to expire:
Credit Name Amount Remaining Issue Date
Promotional Credit from Black Friday Promo Nov 2013! $42.99 11/29/2013
PayPal $5.0 11/29/2013
Give us a shot! Here is a $5 credit. $5.0 01/20/2014
Our top priority is to build a great experience by continuing to invest in our hardware, products, and features. To help achieve that, we revised our Terms of Service in March 2015, announcing we’re no longer able to offer credits that do not expire. Credit must be used within 12 months from the date it was applied, after which time any unused credit will expire.
If you have any questions about your expiring credit, or feedback about using DigitalOcean, feel free to open a ticket and our Support team will be glad to help.
Happy Coding,
Team DigitalOcean
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