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以前用优惠码$0.99买了一个域名,使用信用卡,闲置,忘了在后台的自动续费关了,前几天收到招商银行的短信扣了$ 37.99,肯定是networksolutions扣的。
由于不打算要这域名,再加上也很贵,就给官方发了一个ticket就说:不想要域名了,我想把钱要回来,谢谢你。
过了两天,收到了官方的回复邮件:(networksolutions的服务还是很好的,一个ticket解决问题)[ol]Dear 我的名字,I apologize for the delayed response. I received your request to refund the amount paid for your service. Please be informed that a refund request was processed for:nsWebAddress .COM - 我的域名.COM WN.D.290945416 - $ 37.99Please allow 7 to 10 days to receive a credit on your card or you may call your bank for verification.Please note, your products will remain active until the expiration date, which is viewable in your Account Manager. I hope this has resolved your issue. If you have any other questions about this issue, please contact our Support Center and refer to Service Request # 1-654178657. A Specialist will be happy to further assist you and ensure that we completely resolve your issue as quickly as possible. Thank you, ERWIN004Technical Support SpecialistNetwork SolutionsUS/Canada: 1.866.391.4357International: 1.570.708.8788 (c) Copyright 2013 Network Solutions, LLC. All rights reserved.[/ol]复制代码 |
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