Apologies for the wait and the inconvenience this has brought to you.
I am writing in regards to your order which you have applied through Crazy Domains.
As a part of our fraud protection process your order has been selected for a random fraud check and we require some details to authenticate your order.
Can you please provide the following:
• A copy of the credit card used for the order (you may cover the first 12 digits for security reasons)
• A copy of valid photo ID (drivers license, passport, etc)
You can either fax the copies through to +61 2 8208 9995 (please mark ATTN: Irah and mention your domain/account).
Or you can email the scanned copies of the above in reply to this email.
If we do not receive reply within 48 hours we will be forced to remove the order from our system, a full refund would be processed. Please advise if you have further queries