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这家不是一般的差，几个印度人搞的，真是没辜负我对阿三又懒又蠢的印像，我买他家德国的VPS，一周要当好几回，每次失去响应至少几个钟头，而且客服特爱重启机器。有天实在毛了我臭骂了丫们一通后再也不用了，他们反正也根本不在乎客户怎么想。附跟他们吵架的原文：
VPSSKY
Client 25/06/2010 07:47
I've been with you guys for only a week or so, but the VPS had been hang and rebooted for at least 3 times by now. Now it's gone again. The ping works but nothing else, not even the VPS control panel at crypto.mydedi.net, I guess you guys "fixed" that by reboots, without any notification or whatsoever; not that I'm expecting stellar service from a $4 VPS, but this is just too much. Find a way to really fix the problem please. Or I'm gone by the end of the billing cycle.
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Christoph B
Staff 25/06/2010 08:10
Server is not dead. Please mind your words. Provide us the PING and TRACEROUTE logs to investigate it further..
Thanks.
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VPSSKY
Client 25/06/2010 08:38
Can you mark which words exactly that I should mind about in the ticket? I would definitely apologize if you could prove any part of what I said was not true.
Didn't I mention the ping was ok but nothing else? I really don't see how a ping or traceroute can help you solving the problem here. Plus didn't you just rebooted the server like a home PC, again? So to answer your question right now the ping is like this:
From crypto.mydedi.net (78.46.17.218) icmp_seq=1 Destination Host Unreachable
From crypto.mydedi.net (78.46.17.218) icmp_seq=2 Destination Host Unreachable
From crypto.mydedi.net (78.46.17.218) icmp_seq=3 Destination Host Unreachable
From crypto.mydedi.net (78.46.17.218) icmp_seq=5 Destination Host Unreachable
Yeah I know by the time I send this email it's probably up. But thanks, I'll find a better way to waste my time/money on. According to your service guarantee I'm requesting for a refund: http://www.spacerich.com/ServiceGuarantees.html
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Christoph B
Staff 25/06/2010 08:40
Hello,
I have no problem in accessing your VPS.
~]# ssh root@78.46.17.244
The authenticity of host '78.46.17.244 (78.46.17.244)' can't be established.
RSA key fingerprint is 9e:c2:71:c1:0b:3c:7f:52:e1:c5:2b:1e:9c:32:c5:bf.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added '78.46.17.244' (RSA) to the list of known hosts.
root@78.46.17.244's password:
Also, please read the Service Guarantees completely. We have no refund policy for VPS.
Thanks.
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VPSSKY
Client 25/06/2010 08:46
Yeah of course, whatever, byebye. I do admire your calmness when answering letters from angry customers, guess you really don't give it a damn. I'll make sure a review got posted to lowendbox & wht. |
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发表于 2010-7-16 23:55:37
