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楼主 |
发表于 2016-1-27 14:23:16
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First and foremost: we never charge your Credit Card or Paypal account automatically. All payments to Bandwagonhost are user-initiated, without exception.
Unless you cancel the renewal, our system will automatically send a new invoice approximately 6-7 days before the renewal date. Then you will have 12 days to pay the invoice with any available payment method.
You can check whether or not renewal is active at the following address: https://bandwagonhost.com/clientarea.php?action=products
If Renewal is set to ON, it means that you will receive an invoice for the next period 6-7 days before renewal date (and at this point you can decide whether or not you want to continue service and pay the invoice).
If Renewal is set to OFF, it means that your VPS will be terminated (cancelled) automatically on renewal date and no invoices will be sent out.
If you have previously cancelled the renewal and would like us to reactivate it for you please create a ticket. Note that if there is fewer than 8 days left before renewal date, we will not be able to reactivate service
We are unable to offer renewals ahead of time. If you plan to leave for a long period of time and would like services to be renewed without having to make manual payments, you can create an "Add funds" invoice. This will allow you to add funds to account and the funds will be used automatically to pay any future invoices. Please note that we are unable to offer refunds on such transactions. If you'd like to add funds to your account please click here. |
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