As this is an external factor outside of our control,
it is not covered by our Refund Policy.
We cannot issue refunds because of this issue.
Regards,
Rado K
Support
Tel: +44 203 886 0833
Web: www.enoctus.co.uk
184的垃圾段,最初应该是14段,被block后给换了一个。
前一封mail,估计是公版的回答了。
We are still waiting HKBN to announce our IPs but it's currently taking some time because there are thousands of IPs that need to be processed. This is an issue out of our control and we can't do anything but wait. We will greatly appreciate your patience in this matter. Apologize us for the caused inconvenience.