Please provide the following information within [48 hours] by email to compliance_support@aliyun.com in order to reopen your account.
If you have a credit card as payment method, please provide the following information directly. If you have PayPal as payment method, please add a credit card first and then set it as default payment method.
Do not directly submit documents in this ticket. Please send all your documents to compliance_support@aliyun.com using your [Account login email] and provide your account ID (which you can check by logging on to the console). There will be a dedicated team to verify your documents.
Please provide clear copies of:
1. Both sides of [Any] of the following three certificates in the photo/scanned copy
(1) Passport (2) ID card (3) driver's license
2. Front side of the bound bank card in the photo/scanned copy (in consideration of user privacy, you can cover the digits in the middle and expose only the first six and last four digits in the bank account number)
3. Transaction details of the bound bank card for the latest month
Document requirements:
1. The information on your ID card must be consistent with that on your default payment bank card.
2. Your ID card must contain your photo with the front view.
发表于 2018-4-19 10:39:18
