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GIA CN2一直没换回去,前几天发了个工单问了问
回复如下
大意就是还没弄好,可能还要一阵子,你想退款的话俺全额给您退款...
Hello,
We sincerely apologize for the additional delays. **** If you like, we can issue full refund for this Beta service. ****
Originally we were informed that we should be good to go by March 30. One of the tasks that China Telecom was working on was a new fiber link from their core switch to our rack. Unfortunately the datacenter they lease space from (Coresite Los Angeles) did not complete the fiber run on time.
On April 5 we were informed that Coresite resolved all issues on their side, and promised to complete all work by April 9. However on April 10 they still have not completed the fiber link.
On April 11 we have escalated this issue to Coresite datacenter management and we hope for quick resolution.
On April 13 the fiber run was complete.
On April 18 China Telecom enabled the link, however there is significant packet loss on the link.
On April 19 China telecom began testing their side of the link to find cause of the packet loss. We are working with China Telecom to complete this as soon as possible.
On April 24 We keep pushing China Telecom to solve the stability issue.
On April 25 China Telecom had a conference call with their datacenter in order to find a way to resolve connectivity issue. We are awaiting for further updates.
Once the CN2 GIA link is stable, we will be migrating all customers back to CN2 GIA.
Thank you very much for your patience.
**** If you like, we can issue full refund for this Beta service. ****
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发表于 2018-4-27 10:23:52