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楼主: pifu

virmach bug单退款了

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发表于 2018-5-8 09:24:24 | 显示全部楼层
刚收到邮件退了
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发表于 2018-5-8 09:39:47 | 显示全部楼层
不退款一直 pending 的咋办...
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发表于 2018-5-8 09:40:24 | 显示全部楼层
我问为什么还在pending ,然后客服回复:

Hello,

If you already made a payment, your service most likely did not pass automated fraud checks and is being manually reviewed by our staff as a precautionary measure. Otherwise, your order may be held for other reasons and our staff will approve it or contact you as soon as possible. Creating a ticket will not prioritize the process as all orders go through the same queue, in the order they were created.

Some other common reasons for pending orders:

Domain orders are manually processed and your billing details must be valid for it to be processed properly.
Dedicated server and Virtual Dedicated servers are provisioned manually, and may take some time to process.
The location you selected may be "Limited," "Backordered/Delayed" or temporarily out of stock.
Our automated provisioning system may have run into an error; this is rare but if it does occur we manually process the order ASAP.

但没退款,是翻车还是等车位

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发表于 2018-5-8 09:45:37 | 显示全部楼层

nocee 发表于 2018-5-8 14:15

我问为什么还在pending ,然后客服回复:

Hello,

那就慢慢等呗 反正才5块5
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发表于 2018-5-8 10:14:23 | 显示全部楼层
SJ没货了吧,就算BUG买入了他也开不出来吧,要等别人让出车位

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发表于 2018-5-8 13:09:04 | 显示全部楼层
要传家了
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