We're sad to see you go. We certainly hope that your decision is not service or performance related. If so, we would greatly appreciate any suggestions or feedback on how you think we can improve. You are free to cancel your account at any time by clicking on the "Cancel this Account" link located under the "Account" tab. As refunds are processed manually, we do kindly ask that you request your full refund in the text area on the cancellation form. Your refund will be processed within 24 hours of your request being received. Please note, all refunds incur a $5.00 processing fee.
I hope this helps. Please let us know if we can be of any additional assistance.